Scrapadies.com is 100% dedicated to excellent customer care and service. You can expect fast quality service every step of the way. Your privacy will always be protected, and our site is a safe and secure website for you to shop safely.
MONEY BACK GUARANTEE: We want you to be a happy customer, and so we are happy to offer a 100% Money Back Guarantee if you are unhappy with any product you order for any reason at all. You have 30 days to return the product. Simply call first before returning products so we can issue a refund and track returns.
CONTACT INFORMATION: Please email us with any questions, comments or concerns at scrapadies@scrapadies.com. Emails are returned promptly by a knowledgeable staff member. We are always happy to hear from you about your level of satisfaction.
EMAIL: Scrapadies@Scrapadies.com
TELEPHONE: 617-538-5691
ADDRESS: 112 Thurston Street, Somerville, MA 02145
RETURN POLICY: We offer a full 30 days to return any item if you are not completely satisfied for any reason. 100% money back guarantee on the price of the product, but you are responsible for shipping fees, unless the item is being returned due to an error on our part. All returns must be unopened and undamaged. Simply, call first before returning products so we can issue a refund and track returns.
SHIPPING POLICY:
Standard shipping is generally sent by USPS Parcel Post, First Class or Priority Mail, and generally, you will receive your order within 2 to 7 business days. Some orders in the New England area may be hand delivered.
2-4 day shipping is sent by USPS Priority Mail, and is sent out the same day or next business day. Some orders in the New England area may be hand delivered.
Additional shipping charges may be applied to orders to Alaska and Hawaii, but in many cases, we're able to ship to Alaska and Hawaii at these rates.
Please be aware USPS does not guarantee delivery times. We are happy to use a different shipper and/or ship overnight delivery, if you prefer. We will give you a price quote if you e-mail us at scrapadies@scrapadies.com.
Special Shipping Rate! - $4.99 Flat Rate/FREE on orders over $100.00
We reserve the right to amend this shipping policy if necessary.
PAYMENT METHODS: We currently accept Visa, MasterCard, Discover and PayPal.
INTERNATIONAL ORDERS: At this time, we do not ship internationally. We hope to be able to offer international shipping in the future. Please email us at Scrapadies@Scrapadies.com if you would like to be notified when we begin to ship internationally.
LEGAL: All policies, prices and product availability are subject to change without notice.
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